Our long stay insurance offers you comprehensive cover for all the essentials – including trip cancellation, medical expenses and baggage. Whether you’re travelling on business or pleasure, long stay insurance from InsureandGo gives you peace of mind for a competitive price.
Holiday cancellation
Comprehensive insurance covering a range of eventualities
Coverage
Competitive prices
Sports and activities
Over 50 sports covered
Assistance
24-hour emergency medical helpline
Medical coverage
You will have access to medical coverage up to €10 million if you choose the Platinum option.
Cancellation
All of our travel insurance policies include cover for cancellation of your trip.
Emergency assistance
If you have an emergency, you can call our medical emergency line, 24 hours a day, 7 days a week.
Transparency
We are fully transparent to our clients. There are no hidden transaction fees in your coverage.
I’ve lost my documents. How do I retrieve them?
If you have lost your policy documents, please check your email. Failing that, please call our customer service team on 091 545 904 or email ieteles@mapfre.com.
What do I do if my passport is lost or stolen abroad?
You should report any loss or thefts of passports to the local police in the country you are in as soon as possible. You will need the crime reference details they provide for the APS1 (which is the Lost or Stolen Passport Notification) form. You should also report the loss or theft to the Irish embassy of the country you are in. You can get details of your local Irish embassy wherever you are by visiting the website of the Department of Foreign Affairs. The Irish embassy will issue you with replacement travel documents so you can travel back.
When will my documents arrive through the post?
Normally, we say to allow between 5 to 10 working days between you buying your policy and your documents being received in the post. However, we do always aim for your policy pack to be with you sooner. You can still travel with a printed copy of your emailed documents if the posted documents don't arrive in time.
What do I need to take on holiday with me?
We advise that you take your travel insurance certificate and the relevant policy wording booklet away with you.
You may travel with a printed copy of your emailed documents. If you are unable to print your emailed documents, simply write down your policy number and the emergency medical assistance and claims line telephone numbers from the back of our policy wording booklets which can be found here.
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Contact information
Emergency contact overseas
In the event of an emergency overseas, call +353 91 545908
Non-emergency claims
For non-emergency claims, please call +353 91 545907
Other enquiries
For other enquiries, please see our “Contact Us” page.