There’s no better way of recharging your batteries than going on a nice, relaxing holiday. And whether your idea of a relaxing holiday is two weeks of sunbathing in Spain, a couple of nights of shopping in New York or even a month travelling Asia, travel insurance is a must.
Holiday cancellation
Up to €7,500 cover for holiday cancellation (Platinum product)
Coverage
Cover for trips of 3 days to up to 12 months
Sports and activities
Over 50 sports and activities covered free
Assistance
24/7 emergency medical assistance helpline
Medical coverage
You will have access to medical coverage up to €10 million if you choose the Platinum option.
Cancellation
All of our travel insurance policies include cover for cancellation of your trip.
Emergency assistance
If you have an emergency, you can call our medical emergency line, 24 hours a day, 7 days a week.
Transparency
We are fully transparent to our clients. There are no hidden transaction fees in your coverage.
I’ve lost my documents. How do I retrieve them?
If you have lost your policy documents, please check your email. Failing that, please call our customer service team on 091 545 904 or email ieteles@mapfre.com.
What do I do if my passport is lost or stolen abroad?
You should report any loss or thefts of passports to the local police in the country you are in as soon as possible. You will need the crime reference details they provide for the APS1 (which is the Lost or Stolen Passport Notification) form. You should also report the loss or theft to the Irish embassy of the country you are in. You can get details of your local Irish embassy wherever you are by visiting the website of the Department of Foreign Affairs. The Irish embassy will issue you with replacement travel documents so you can travel back.
When will my documents arrive through the post?
Normally, we say to allow between 5 to 10 working days between you buying your policy and your documents being received in the post. However, we do always aim for your policy pack to be with you sooner. You can still travel with a printed copy of your emailed documents if the posted documents don't arrive in time.
What do I need to take on holiday with me?
We advise that you take your travel insurance certificate and the relevant policy wording booklet away with you.
You may travel with a printed copy of your emailed documents. If you are unable to print your emailed documents, simply write down your policy number and the emergency medical assistance and claims line telephone numbers from the back of our policy wording booklets which can be found here.
You also may be interested in …
Multi-trip travel insurance
Our annual travel insurance is the ideal option if you’re going to be travelling more than once this year.
Winter sports cover
If you’re going on a winter sports trip, making sure you’re covered with a comprehensive ski insurance policy is important.
Long stay travel insurance
At InsureandGo we provide cheap long stay travel insurance, which is the ideal option if you’re going away for anything up to 12 months.
Contact information
Emergency contact overseas
In the event of an emergency overseas, call +353 91 545908
Non-emergency claims
For non-emergency claims, please call +353 91 545907
Other enquiries
For other enquiries, please see our “Contact Us” page.